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Answers come from our product guide. For help with your account, email support@askwani.com.

How does Wani apply to jobs for me?

Wani uses browser automation (similar to a human using a web browser) to navigate job portals, fill out application forms using your profile data, and submit applications. Each application is tailored using AI to match the specific job description.

What is the Truth Bank?

Your Truth Bank is a collection of your personal answers to common application questions (salary expectations, work authorization, availability, etc.). Wani uses these to consistently and accurately fill out application forms. You can add, edit, or remove entries at any time.

What happens when Wani encounters a question it cannot answer?

The application pauses and you get a notification right away. You can answer the question directly from your dashboard, and the application continues. You can also save your answer to the Truth Bank for future applications.

Does Wani fabricate any information?

No. Wani never fabricates experience, skills, or qualifications. All information comes from your profile and Truth Bank. AI is used only to rephrase and optimize your existing experience to better match job descriptions.

How does billing work?

Subscriptions are billed monthly and renew automatically until you cancel. Each plan includes a set number of application credits that reset at renewal. Unused credits do not roll over. You can cancel anytime from Settings or by messaging Wani "cancel my plan"; your access continues until the end of your billing period.

Can I use Wani with any job platform?

Wani submits through the major applicant tracking systems: Greenhouse, Workable, Teamtailor, Lever, and Ashby, with more in validation. If a role sits behind a login wall or an unsupported system, Wani tells you honestly instead of guessing.

How do notifications work?

You can receive notifications via the dashboard, email, WhatsApp, and Telegram. Notifications are sent for: completed applications, failed applications, intervention requests (questions or CAPTCHAs), and quota warnings.

How does the Interview Coach work?

When you record an interview, Wani offers to prep you using the exact resume and answers that company received: a briefing, likely questions, mock practice, and a prep plan synced to your calendar. Included sessions scale with your application volume; extra sessions cost 1 credit each.

How do bonus credits work?

Report an interview or an offer and, with your consent, Wani verifies it against your own inbox before crediting you (+5 for interviews, +10 for offers). Verified outcomes only: claims with no matching email never pay out. Bonus credits join the same pool you use for applications and coaching.

What if an application fails?

Failed applications are automatically retried up to 3 times. If all retries fail, you receive a notification with the error reason. Common failures include CAPTCHA timeouts, platform outages, or expired job listings. You can manually retry from your dashboard.

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